CleanProof System™ — Operations Documentation
The CleanProof System™ — How Craddock’s Delivers Consistent, Documented Results
This page explains exactly what we do before, during, and after every cleaning visit — and what you receive as documentation. If you’re a facility manager preparing for a Joint Commission survey, an OSHA audit, or just tired of cleaning vendors you can’t hold accountable, this is the operational detail you’re looking for.
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Digital Log Every Visit
Timestamped, emailed same night
Immediate Issue Resolution
Every issue closed same day
Quality Verified
Quality verified by supervisor
Dedicated Point of Contact
Named supervisor per facility — not a call center
Section 1 — Operational Process
The 5-Step Accountability Protocol — What Happens on Every Job
This protocol is not a marketing framework. It’s the operational sequence our supervisors run on every shift, at every facility, every visit. If a step isn’t completed, the shift doesn’t get signed off.
Scope Confirmed — No Assumptions
Before any crew enters your facility, the written scope is reviewed. This isn’t a generic checklist we pull off a shelf — it’s the facility-specific document we built during your initial walkthrough. It lists every area, every task, every frequency, every special requirement, and every compliance note.
What this prevents: Crew showing up and cleaning what they think needs cleaning, missing areas that aren’t obvious, using the wrong product in a compliance-sensitive zone.
Crew Briefed — Before Every Shift
Every team member reviews the facility checklist at the start of every shift. Not just new crew — everyone, every time. If anything changed in your facility since the last visit (new wing, regulatory update, special instruction from you), it’s communicated here, not discovered mid-job.
What this prevents: Crew with good intentions but wrong information. Institutional knowledge living in one person’s head who called in sick. New areas missed because nobody told the team.
Supervisor Inspection — Checklist Walkthrough Before Leaving
Before the crew leaves, the shift supervisor runs a full inspection against the facility checklist. This is not a spot check and a look-around. Every area gets checked. Supervisor-verified records are run on high-touch zones — restrooms, door handles, exam surfaces, countertops. If an area doesn’t pass, it gets re-cleaned before anyone leaves.
What this prevents: Issues that only get discovered when the facility manager walks through the next morning. The “I thought someone else checked that” problem. Problems going undetected because the crew relied on visual inspection only.
Digital Cleaning Log Delivered — Same Night
After the supervisor signs off, a digital cleaning log is generated and emailed to the facility manager. The log includes the completed checklist, supervisor name and timestamp, digital log records by area, which EPA-registered products were used and where, and any notes (issues found, actions taken, upcoming maintenance flags).
For medical clients, the log is formatted to satisfy Joint Commission EOC requirements. You receive it before your next business day starts.
What this gives you: A paper trail for every visit. Audit-ready documentation without chasing your cleaning vendor for records. Something you can hand to a Joint Commission surveyor or OSHA inspector on the same day you receive it.
Feedback Loop Closed — One Call, Same Day Resolution
If you have a concern after reviewing your log — or after your morning walkthrough — you call (214) 460-1002. Jeremy answers. The issue is discussed, documented, and resolved that day. Not “we’ll take care of it next visit.” The resolution goes into your facility’s record and the checklist is updated to prevent recurrence.
What this prevents: Issues that persist for weeks because the vendor’s call center creates a ticket that nobody follows up. Repeat problems because nothing changed in the process after a complaint.
Section 2 — Supervisor Inspection
Supervisor Verification — Before Anyone Leaves
Every visit includes a supervisor inspection against the facility-specific checklist before the crew leaves. This is not a spot check. It is a documented, area-by-area verification — the standard that prevents issues from going undetected until the facility manager walks through the next morning.
What the Supervisor Checks
✓ Every area on the facility-specific checklist — confirmed complete
✓ High-touch zones — restrooms, door handles, reception surfaces, kitchen
✓ EPA product application — correct product, correct surface, contact time observed
✓ Consumables restocked (recurring contracts) — paper towels, soap, liners
✓ Condition observations logged — maintenance issues, damage, low stock flagged
The Standard
“If the facility manager has to find it, the system failed. The supervisor finds it first.”
If Something Doesn’t Pass
The area is re-cleaned on the spot. The supervisor verifies again before sign-off. Both the issue and the correction are logged in the digital report. The facility manager knows what happened — not a sanitized summary, the actual record.
Medical Client Note
For Joint Commission EOC compliance, the supervisor sign-off is timestamped and included in the digital cleaning log by area, alongside EPA-registered product records. This documentation satisfies Environment of Care requirements.
Section 3 — Compliance Documentation
Joint Commission EOC, OSHA, and Texas Compliance — What We Document
Our documentation is built to satisfy specific regulatory requirements — not to satisfy our own internal records. If you’re facing an audit, these are the records you’ll need. We provide them automatically, not on request.
⚠️ OSHA Compliance Records
✓ Monthly OSHA safety training records — all crew, by date
✓ SDS (Safety Data Sheets) on-site for every chemical used in your facility
✓ PPE training documentation — type, frequency, crew records
✓ Equipment inspection logs
✓ Incident logs and corrective action records
📋 Texas Regulatory Standards
✓ Texas DSHS guidelines for healthcare-adjacent facilities
✓ Bloodborne pathogen exposure control procedures
✓ Texas Education Agency facility standards (school clients)
✓ Licensed daycare facility compliance (DFPS standards)
✓ Chemical handling and disposal documentation
Section 4 — What Clients Receive
Tangible Deliverables — What’s in Your Hands After Every Visit
This is what “accountability” means in practice. Not a promise. Not a guarantee on a website. The specific records, reports, and documentation you receive as a Craddock’s client.
📧 After Every Visit
✓ Digital cleaning log — emailed same night
✓ Completed facility-specific checklist
✓ Supervisor name and sign-off timestamp
✓ Digital log records by surface and area
✓ Products used, listed by area
✓ Any issues flagged, actions taken
🏥 Medical Facility Clients
✓ EPA-registered product records — formatted for EOC
✓ Before/after photos: medical equipment cleaning
✓ Rolling stock documentation: wheel restoration, rust treatment
✓ Joint Commission-formatted cleaning logs
✓ Bloodborne pathogen protocol compliance records
✓ Available on-site for surveyor review same day
📸 Project-Based Work
✓ Before/after photos — all floor restoration projects
✓ Before/after photos — post-construction cleaning
✓ Before/after photos — medical equipment cleaning
✓ Material disposal records where applicable
✓ Project completion certificate with supervisor sign-off
📋 OSHA & Safety Records
✓ SDS sheets for every product used on your site
✓ Crew OSHA training records — available on request
✓ PPE compliance documentation
✓ Equipment inspection records
✓ Incident logs (if applicable)
📊 Ongoing Account Management
✓ Quarterly plan review — written scope update
✓ Seasonal adjustment documentation
✓ Facility change log (when scope is modified)
✓ Direct line to Jeremy — (214) 460-1002
✓ Same-day issue resolution, documented
✅ What You Don’t Have to Do
✓ Chase the crew for records after the fact
✓ Request documentation before an audit
✓ Follow up on complaints from two visits ago
✓ Explain your facility’s setup to a new crew
✓ Wait on hold with a call center
Why Documentation Matters
Audit-Ready on Any Given Day — Why Facility Managers Choose Craddock’s
Every record we provide has a specific use case. These aren’t documents for our files — they’re tools for yours.
📊 Internal Audit Reporting
Facilities directors who report upward need to show that cleaning standards are being maintained — not just assert it. Your digital logs are the evidence. Timestamped, supervisor-signed, documented. Hand them to your director as-is.
🔄 Vendor Accountability
When you have a digital log for every visit, “I don’t know if they cleaned it” is no longer a possible answer. The record either shows it was cleaned and documented — or it shows it wasn’t. That’s accountability you can act on.
📞 One Call Resolves Everything
We’ve designed the system so that if something goes wrong, one call to Jeremy at (214) 460-1002 starts and completes the resolution process. No ticket queues. No callbacks in 3-5 business days. No “let me check with the team.”
Want This Documentation Standard at Your Facility?
Call Jeremy or request a written quote. We’ll do a walkthrough, build a facility-specific scope, and explain exactly what documentation you’ll receive on day one.
Your contact information
We look forward to receiving your request for a quote. Please consider filling the information below and we will be in contact with you immediately.
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