Frequently Asked Questions

At Craddock's Cleaning Services, we don't offer generic pricing packages for our commercial cleaning services because we understand every business has unique needs.

We give you a tailored quote. Here's how it works: you fill out our form for details such as facility type, estimated square footage, frequency of cleaning, address, and services needed.

Then we will provide a free, on-site consultation to discuss your cleaning needs, preferences, and any specific areas of concern.

The quote you'll receive will detail the services included, frequency, and total cost. We ensure you have a clear understanding of what you're paying with no hidden or surprise fees down the line.

We will only charge you after the cleaning is done to your satisfaction.

Yes, we understand that unexpected cleaning needs can arise. We strive to accommodate same-day or emergency cleaning requests whenever possible to help our clients maintain a clean and safe environment.

We specialize in cleaning a wide range of commercial spaces, including churches and religious centers, offices, factories and warehouses, and event spaces.

Yes, we are committed to environmental responsibility and prioritize the use of eco-friendly cleaning products whenever possible. We carefully select cleaning solutions that are effective yet safe for people, pets, and the planet.

Absolutely! We carry comprehensive liability insurance and workers' compensation insurance to protect our clients and employees. We are happy to provide a certificate of insurance upon request.

We understand that plans can change. We require 24-hour notice for cancellation of scheduled cleaning services. Cancellations made with less than 24-hour notice may be subject to a cancellation fee.

Yes. We offer both recurring cleaning services on a daily, weekly, or monthly basis, as well as one-time cleaning for special events or deep cleans.

Your security is our priority. Our cleaning professionals undergo thorough background checks and are trained in security protocols. We also use secure key-holding procedures and implement strict access controls.

We follow CDC guidelines and industry best practices to maintain a safe and hygienic environment. Our cleaning protocols include enhanced disinfection of high-touch surfaces, the use of personal protective equipment, and social distancing measures.

Yes, we conduct comprehensive background checks on all our employees to ensure the safety and security of our clients' premises.