Dallas-Fort Worth · Founded 2016

About Craddock’s Cleaning Services — Built on Accountability, Not Promises

In 2016, Jeremy Craddock started Craddock’s with one conviction: most cleaning complaints trace back to the same root cause — inconsistent, undocumented, unreliable service. The fix wasn’t a new mop. It was a system. Every visit logged. Every surface inspected. Every client informed.

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214-460-1002

Digital Log Every Visit

Timestamped, emailed same night

Immediate Issue Resolution

Every issue closed same day

Quality Verified

Quality verified by supervisor

Dedicated Point of Contact

Named supervisor per facility — not a call center

By the Numbers

A Decade of Work. A Consistent Record.

These aren’t marketing claims. They’re the result of running the same system on every job, for every client, since 2016.

2016

Founded in Lancaster, TX — serving DFW ever since

95%

Client retention rate — most clients have been with us 2+ years

4.8★

60 Google reviews, Lancaster HQ

5.0★

9 Google reviews, Arlington location

How We Operate

The Same System. Every Visit. Every Facility.

Consistency doesn’t come from good intentions. It comes from a documented process that runs whether or not anyone is watching. That’s the Craddock’s CleanProof System.

1

Scope Confirmed

2

Crew Briefed

3

Supervisor Inspection

4

Digital Log Delivered

5

Feedback Loop Closed

Every visit runs on the Craddock’s CleanProof System — our documented quality and accountability standard. See exactly how it works →

What We Believe

The Convictions Behind the Company

These aren’t values written on a poster. They’re the operating principles behind every decision we make on every job.

“If the facility manager has to follow up on the cleaning crew, the system is broken.”

— The accountability standard we hold ourselves to on every contract

“Sick-outs are our problem, not yours. That’s what a backup crew system is for.”

— Why we built redundancy into the operation from day one

“A cleaning log that goes nowhere isn’t documentation. It’s paperwork.”

— Why every digital log is delivered to the client before the next business day

“The facility manager’s job is hard enough. Cleaning shouldn’t be one more thing to manage.”

— The reason the CleanProof System runs the same way every single visit

“If we can’t prove the work was done right, it might as well not have been done.”

— Why ATP testing and before/after documentation are standard, not optional

“No lock-in contracts. No upcharges. No surprises. Every scope and price agreed in writing before we start.”

— The promise behind every proposal we send

What Clients Say

Facility Managers Don’t Recommend What Doesn’t Work

★★★★★

“We’ve had three cleaning companies in four years. Craddock’s is the first one that didn’t require constant follow-up. The digital log after every visit made our compliance reviews straightforward.”

Facilities Manager

Google Review · Lancaster HQ

★★★★★

“Reliable, professional, and they actually show up on schedule. Our warehouse has specific cleaning windows and Craddock’s has never missed one. The supervisor inspection report is a bonus we didn’t expect.”

Operations Manager

Google Review · Arlington Office

★★★★★

“Our school needed a cleaning crew that understood health protocols and didn’t need micromanaging. Craddock’s delivered both. The documentation they provide each visit satisfies our district’s facility requirements.”

School Administrator

Google Review · Lancaster HQ

Two Locations. One Standard.

Serving the Full DFW Metroplex

From Lancaster to Arlington — and everywhere in between. Same system, same standards, same accountability at every location.

Headquarters

Lancaster, TX

1346 Meadow Creek Drive
Lancaster, TX 75146
(214) 460-1002

★★★★★ 4.8 · 60 Google reviews

Serving Lancaster, Cedar Hill, DeSoto, Duncanville, Red Oak, Midlothian, Waxahachie, and surrounding South DFW communities.

Lancaster service area →
Arlington Office

Arlington, TX

2442 S Collins St, Ste 108 #1142
Arlington, TX 76014
(214) 460-1002

★★★★★ 5.0 · 9 Google reviews

Serving Arlington, Grand Prairie, Irving, Mansfield, Fort Worth, Euless, Hurst, Bedford, and surrounding Mid-Cities communities.

Arlington service area →

Work with a Team That Documents Everything

Request a written quote or call us now. We’ll do a walkthrough, build a facility-specific checklist, and give you a number with no surprises attached.